Nov
5th

Google AdWords Quality Score Evolution

Posted by Adam on November 5, 2008 at 3:07 pm

Over the years Google AdWords has worked to improve pay-per-click ad relevance for users, while building a strong steady revenue stream. As a way to increase ad relevance, CTR and user confidence in PPC ads, the Google Quality Score was born.

In 2005 Google assigned Quality Score to keywords based on the users’ experience with a keyword/ad/landing page combination. But Google doesn’t sit on its laurels.

Since its original inception Quality Score has evolved regularly, attempting to create a better searcher experience while increasing return on investment.

Human evolution by Tkgd2007

Image: Human evolution by Tkgd2007

Here is a timeline of notable changes made to Quality Score since its inception:

July 14th, 2005: Quality Score is introduced, the next generation of keyword evaluation.

December 2nd, 2005: Quality Score determines if position #1 is attainable.

December 8th, 2005: Landing page quality becomes a part of the Quality Score calculation.

November 6th, 2006: Quality Scores calculated on the Content Network & another landing page quality algorithm update.

February 14th, 2007: The introduction of transparent minimum keyword bids.

July 5th, 2007: A combination of bid and Quality Score determines what share of total available impressions your ad is eligible for.

August 22nd, 2007: The improved top ad placement formula means Quality Score becomes the most important factor in determining eligibility for position #1.

September 18th, 2007: Select categories of sites could receive low Quality Scores by default.

June 18th, 2008: Landing page load time can now negatively or positively affect keyword Quality Scores.

August 21st, 2008: Quality Score is now calculated at the time of the search, every time.

September 15th, 2008: Minimum bids will be displayed as ‘minimum first page bid’, meaning that keywords will no longer become inactive for search.

I point out all these changes because each caused advertisers to revise PPC strategy by researching new keywords, building new quality score friendly landing pages and/or reworking ad copy strategy.

In September “minimum first page bid” went live for all advertisers. Google says, “‘First page bid estimates’ replace ‘minimum bids’ in your account — providing a more actionable and useful metric to advertisers” and, “Remember that you can bid less than your first page bid estimate and still show on subsequent pages”.

This sounds great! Now advertisers will have clear insight into the required bid to be on the first page of sponsored results.

But, is anything crystal clear when it comes to Google’s algorithms? Why would ‘minimum first page bid’ be any different? It’s not.

This has caused many advertisers to increase bids, ensuring that first page positioning is maintained. The final impact felt by advertisers by this change is still undecided. One thing is for sure, this type of change leaves advertisers in one of these three categories:

1. Upset and frustrated because suddenly their best converting keywords now have unaffordable minimum bids, causing traffic to dry up.

2. Annoyed with the inconvenience. But once the required strategy changes were made the campaigns perform better as a result.

3. Happy because the Quality Score changes reduced cost and put them ahead of competitors who have poor quality campaigns.

Oneupweb’s clients fall into the second and third categories. We work very hard to ensure our clients are ahead of the curve. When sudden changes happen, we evolve our campaigns to capitalize on the new ranking models, rather than complain about them.

The market is always changing. Having nimble PPC campaigns and a creative, open mind is very important. The decisions we make with our clients are based on testing and statistical analysis. We don’t buy into hype, because numbers don’t lie.

The solution isn’t always clear. Oneupweb can help you find it.

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Mar
21st

The Tortoise Didn't Win the AdWords Quality Score Race

Posted by admin on March 21, 2008 at 8:12 am

Is it true that another aspect is going to be implemented into the mysterious Google Quality Score?

tortoise_and_hare.jpgAs of this exact second a quality score is assumed to be determined by:

  • Click Through Rate
  • Historical Account Performance
  • Relevance of Keyword to Ad
  • Relevance of Keyword to Ad Group
  • Landing Page Quality

As we set sail into the future of PPC marketing, there is a new determinate of AdWords quality score seen on the horizon. Google has confirmed that a landing page’s load time will aid in determining a quality score.

Why is Google doing this?

According to Google, it’s all about the ‘user experience’. A faster load time equals a better user experience. A better user experience will generate more qualified leads for a business translating into more money earned for the business.

What does this mean for PPC campaigns?

It means that we must watch our landing pages and make sure they are properly loading (as if this isn’t already done). A slow landing page typically means a user will be discouraged and go elsewhere. The consideration of landing pages affecting quality score seems scary at first, but after you wade through the murk you realize slow landing pages are not beneficial at anytime.

No one wants to click on a link to wait 30 seconds before the landing page appears. This discourages the user and the user will ultimately go elsewhere. The purpose to a successful PPC advertisement is to get people to click on a link to be directed to a page that fulfills their internet needs.

And now for the definitive question: What is considered slow?

The answer to this is still up in the air. Google has not yet released what they consider a slow load time. Without knowing what slow is, how can we improve our load time before Google lays the iron fist down?

What happens when (and it will happen) a site has a server issue and Google decides to audit that site at that exact moment? Will this impact the quality score of the PPC campaign until another audit sails into town?

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Jan
16th

Google's Quality Score Failures

Posted by Adam on January 16, 2008 at 8:54 am

To refresh everyone’s memory, Google rolled out “quality score” for its paid search network in August 2005. The 2005 quality score algorithm evaluated the relevance of keywords, ad text and click through rate.

Google revised the algorithm in February 2007 to incorporate landing page relevance when determining an advertiser’s minimum bid price for each keyword. This was Google’s official statement on the update’s purpose:

Simply stated, we always aim to improve our users’ experience so that these users (your potential customers) will continue to trust and value AdWords ads.

To the other search engine marketers reading this, ask yourself these questions:

  1. How much has the introduction of landing page quality score improved the user experience?
  2. Has landing page quality score moved advertisers who provide little or no value to the searcher at least off the SERP?

If you’re unsure of your answer to these questions, search around. Just because Google has taken the position of a search engine that strives to boost the user’s experience doesn’t mean it does. If quality score was meant to improve the user experience, then why are the following sites still able to use these landing pages?

Click-research.info is designed to generate revenue by taking advantage of Yahoo’s search network via clicks from Google sponsored listings. Click-Research.info gets paid each time a user clicks on one of these ads. Browse the site yourself and take note that most of the links on the site are outgoing.

Click here for a screenshot of the site in Google’s sponsored listings. Below is a screenshot of their landing page.

click research screenshot

Property-Search-Guide-Web.com is another example of a website getting traffic through Google PPC ads. This site is also designed to make money by taking advantage of Google’s search network advertisers. Its Google’s responsibility to make sure these types of advertisers aren’t able to spam the SERP. Back in February, I was under the impression the “new” quality score algorithm would do this.

Click here for a screenshot of this site in Google’s sponsored listings. Below is a screenshot of their landing page.

property-search-guide-web screenshot

Remember, in each of the examples above, two parties are making money. The first is obviously the advertiser (Click-Research.info & Property-Search-Guide-Web.com), otherwise they wouldn’t bid on Google search advertising. The second is the provider of the sponsored search results (Google, Yahoo, MSN, etc). In these specific cases, Yahoo also gets paid for a portion of each click; the remainder is paid to the publisher (Click-Research.info & Property-Search-Guide-Web.com). If you’ve never heard of this practice, it’s usually referred to as click arbitrage.

Anytime a searcher lands on an irrelevant page, they have three options. 1) Click the back button, 2) Navigate through the site to find better content, or in these cases 3) To click on a relevant sponsored ad. In my opinion, this process produces a poor user experience.

Google has the power to determine how much traffic is directed to landing pages featuring sponsored search results. Google has the choice to either allow advertisers to use these types of landing pages, or not. It’s really that simple. Most of the ads in the sponsored links section can also be found on Google’s original SERP. Eliminating these advertisers would improve the searcher’s experience, while reducing competition for the advertiser.

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