Mar
24th

Oneupweb : The Right Tool for the Right Job

Posted by Lawrence on March 24, 2010 at 8:40 am

As a recent buyer and owner of my first home, I have been learning a lot of new things about home improvements and remodeling. There seems to be an infinite list of projects that I have pinpointed to enhance the potential of both the interior and exterior of my abode—I’m currently stalled somewhere in the middle of the first project on my list.

Often, homeowners pick their own battles with these lofty goals and organize them into some kind of achievable timeline that parallels their finances. However, untimely battles pick the homeowner, and they find themselves in an emergency situation where they either need to become a quick expert on the problem and fix it themselves, or admit that they’re in over their heads and bring in a true specialist with the necessary tools.

In the process of the “Do It Yourself” method, often special tools are required to complete the task at hand. I have considered myself a practicing handyman since an early age, and still have remnants of my first grown-up toolbox that I received when I was ten. As I moved onto tinkering in construction and auto mechanics—and busting open my knuckles when working with these cheap tools—I realized that sometimes the investment in the “right tool for the right job” is worth every penny. Quality tools will go the distance and prove their worth in the long run.

When I’m not busy being a home improvement DIY-er, my Monday through Friday job at Oneupweb grants me access to the most powerful toolbox and contents I have ever encountered…ROI trax®.

ROI trax® is Oneupweb’s proprietary analytics tool that provides a clear, customizable view of your campaigns and 24/7 reports of just how much Return you are getting On your online Investment when you team up with Oneupweb. I rely on it every day when researching prospective clients’ websites and how they appear through the search engines’ eyes. By setting up and running Search Engine Position Reports based on a selected list of targeted keywords that define the particular products or services your business has to offer, I can also get a clear view of how your competitors are stacking up against your business in the online world.

Other ROI trax® features include:

  • Track natural and paid search marketing campaigns separately—but with the results delivered to the same, easy to use reporting interface
  • Create and track newsletter, email, public relations and banner ad campaigns
  • Monitor website positioning on search engine results pages—beyond Google
  • Identify the most effective keywords for SEO and PPC campaigns
  • Guard against click fraud within the PPC marketplace
  • Monitor competitors’ use of your trademark in paid search ads
  • On demand reporting tells you which traffic sources are delivering the highest return—in real time

The “Do It Yourself” way of doing things in your own home is one thing, but when the future of your business depends on the quality of your work, the investment in a specialist with the right tool set is the best way to go for success in the long term. When you hire Oneupweb, we send in our digital contractors to assess the situation, fix any damages and make the necessary enhancements so that your business stands strong for the long term. We can help your business look the nicest on the block—standing out in a digital neighborhood.

We originally built ROI trax® for ourselves, and rely on it as the truest form of analytics that we can find to gather the real-time data for the campaigns we manage and the clients we serve. Come see what it can do for you and your business at the demo below.

noflash

Contact Oneupweb today to find out more.

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Feb
19th

Oneupweb : Word Of Mouth ROI And Brand Equity

Posted by Vern on February 19, 2010 at 9:58 am

Today’s Analytic Packages Are Creating False Hope That All Online Interactions Are Attributable.

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Blame it on Google Analytics, Omniture or even WebTrends for that matter. The perceived ease in which we track online marketing data has created unrealistic expectations in the minds of online marketers. Don’t get me wrong, many online marketing activities have a measurable spend and corresponding sales value. You spend $0.55 for a click on your Google PPC ad that results in a sale of $12.00. At its very basic level your ROI is $12.00/$0.55=2,181%. That sale can be attributed to that particular ad and keyword.

When the only game in town was PPC on Google and Yahoo, attribution was pretty cut and dry. We became programmed to the certainty that sales/spend=measure of success. It was so easy to assume that we could apply the same model to other online marketing. This is where the digital marketing analysis picture begins to get cloudy. If you’re running PPC along with an ongoing SEO effort, you may argue that attribution is precise. Well, what about ad impressions (not clicks)? Maybe the searcher you’re tracking post-click viewed multiple SERPs, saw many variations of PPC ads along with your organic listings and finally clicked on the 10th variation. Since you can’t attribute that sale to impressions, how do you really know what induced the sale?

Add social digital marketing and attribution becomes almost impossible. Social digital marketing is essentially 21st century “word of mouth.” Oneupweb does a wonderful job of tracking interactions across all digital channels. Heck—PodTractor, Oneupweb’s podcast tracking system, was ground-breaking in 2006 and to this day, remains unmatched in its functionality. Our Twitter and Facebook reporting documents interactions in these two venues like no other analytics available. But how do you track/document the conversation between two friends who “saw it on Facebook” or “looked it up on Google” that resulted in direct navigation to your website for a purchase? You can’t.

Every dollar a CMO spends online can generate word of mouth marketing and is an investment in building brand equity. This concept is very often lost in the buzz of attribution. We’ve become slaves to micro-managing ROI at the keyword level, never giving credit to that SEO project or Twitter effort in adding to brand equity and building market share.

I encourage you to take a step back and look at your marketing budget as a vehicle to drive word of mouth, increase brand equity and improve total sales. Take off the blinders. Stop concentrating on ROI by keyword and know that whatever advertising and marketing you’re doing online can’t be totally compartmentalized. Get back to the simple ROI calculation: $25,000,000 in sales/ $1,000,000 in online spend = kick ass results, no matter where that money was spent.

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