Oct
15th

Google Place Pages: Local Search is Looking Up!

Posted by Teal on October 15, 2009 at 10:18 am

If you’re a local business owner or franchisor who depends on foot traffic and local customers, then listen up (I’ve got good news). Google is making it easier for you than ever to enjoy local visibility—make that good local visibility. With the improvement of their Local Business Center, Google is helping businesses become more “findable” to their customers and offer more helpful information online.

Over the past few weeks, Google has been rolling out Place Pages. An evolution of the original Google Maps and a new rival for Yelp, Place Pages offer local business owners the opportunity to include a wealth of information for potential customers directly through the Local Business Center. Here’s an example from one of my favorite restaurants in Traverse City.

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The beauty of the new Place Pages is that now, searchers can review all sorts of information right in Google Maps (it’s almost like a microsite). Local businesses and franchises can upload photos and include videos and many other types of information. The pages also include online reviews from other sources, nearby locations, directions to the business, etc. It’s really a great way to get people interested in your business without clicking through to your actual website (we still recommend having another online presence).

What’s even better is that, depending on the keyword the user is searching, Google Maps can get you a top position in the search results. Searchers are getting more reliant on search engines to do some of the work for them, and Google is obliging. For example, a search for the term “dry cleaners city, state” in Google will most certainly return Google Maps results at the very top of the page.

101509_drycleaner

Interestingly, a search for the term “dry cleaners” (no geo-qualifier) will also return results including Google Maps results based on the searcher’s location (IP address). This means service-specific search terms are likely to return Google Maps results, whether they include a geo-qualifier or not.

It’s still not fool proof, but more and more, local search is becoming a critical part of some companies’ digital strategy.

If you’re a small business owner, a franchisor, a regional multi-branch operation, or any company that depends on local visibility, it’s important that the time be taken to optimize on the local level. A lot can be done (call us if you are stumped), and Google Maps is a great place to start.

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Jul
22nd

Understanding the Search Engine Landscape for Your Industry

Posted by Steve on July 22, 2009 at 8:27 am

Over the past couple of years there has been a lot of discussion surrounding blended search results.  And for good reason, as the major search engines have been increasingly incorporating blended results with traditional results, and it’s had an impact on SEO strategies – or at least, it should have.

Before I go further, though, let’s clarify on what a blended (or “universal”) result actually is:

Blended results are a mix of different types of search results that the engines occasionally serve to users based on their query.  For example, if my search query is “digital cameras”, I will typically receive Product Search / Shopping Results in the major engines, which is one type of blended result.  Here’s a screen shot of Product Search Results for that query in Google:

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Screen shot of a Product Search Result for "digital cameras" in Google.

There are a lot of different types of blended results that can be incorporated into search engine results pages (SERPs).  Here are a few:

1. Image Results
2. Video Results
3. News Results
4. Local Results
5. Product Search Results
6. Blog Results
7. Book Results
8. Financial Results
10. Health Results
11. Map Search
12. Job Search
13. PDFs
14. Social Results

These are just some of the different types of blended results that you may come across during any given search.  To be clear, these types of results don’t always appear in SERPs; however, they are becoming increasingly prevalent.  The search engines will try to determine the intent of a user’s search, and incorporate blended results when they deem relevant.

Here are a couple of examples:

Let’s say I’m looking for pizza joints in my area, and I simply search for “pizza.”  Here’s what I see in Google:

072209_googlepizza

Google SERP for "pizza".

You can see that even though I didn’t specify that I was looking for pizza restaurants in my area, Google took it upon itself to incorporate Local Results based on my intent and location.

Let’s check out Bing as well, since it’s boasting some of its new features and is looking to capture some of Google’s market share. Here’s what I get when searching “pizza” in Bing.com:

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Bing SERP for "pizza".

You can see in the top left, Bing offers users an option to click on different types of results, such as Images, Videos and Local for this particular query.  Google offers a similar feature at the top of its search results; however, the options for different types of results in Bing vary depending on your search query, whereas Google’s stay constant.  Additionally, this feature in Bing is a more prominent call to action than in Google SERPs.

In addition to providing the option to browse different types of blended results by category, Bing, similar to Google, also blends these universal results with traditional results, as seen on the bottom of the SERP for the keyword “pizza”:

072209pizza_bing_2

Bing blends universal results with traditional results, as seen on the bottom of the SERP for the keyword "pizza".

Let’s quickly take a look at another example.

Since it’s summer, and it’s not quite hot enough up here in Michigan, I’m thinking about taking a trip to the Cayman Islands and I want to do a little research first.  I start with Google and search “cayman islands”:

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Google SERP for "cayman islands".

As opposed to the “pizza” example in which Google only incorporated one type of blended results (Local), here you can see that Google’s decided to give me four different types of blended results: Image, Video, News & Maps.

Here’s what Bing serves for the same search:

072209cayman_islands_bing

Bing SERP for "cayman islands".

Going beyond what Google served in terms of blended results, Bing actually incorporates seven different types of results when searching for “cayman islands.”

So what is the purpose behind these blended results?

It’s to enhance the user experience.  As different forms of content become more and more prevalent across the web, and as the demand for this content in all forms continues to climb, the engines are faced with the ongoing challenge of finding, organizing and serving it when it’s appropriate for their users.

So what’s the purpose behind this post?

In two words: relentless optimization. Blended results are here to stay, and the search engine landscape is going to continue to evolve, with even more content in new formats. Whatever your industry and whomever your audience, blended search results should play a significant role when it comes to your overall SEO strategies.

For a pizza chain or mom and pop establishment, garnering real estate in Local Results (as well as Image & Video Results) will be key.  As we can see for those in the Travel industry, several forms of blended results should be considered as part of a holistic SEO strategy.  For e-Commerce websites, Product Search Results will be critical.  For a mobile software provider, it may be News Results.

The point of this post is that for organizations of all sizes in all industries-in order to take advantage of every opportunity for search engine exposure, traffic and sales-analyzing the entire search engine landscape as it pertains to your particular industry is critical.

And it’s not only about what you see now in search results, but looking ahead and seeing what could be.  Social outlets are one example.  Real-time search has proven its value and the engines are taking a hard look at ways to incorporate results from social media outlets into their SERPs.

You can’t tackle everything at once, and relentless optimization is a never-ending process, so the question that should be continually asked is, “what’s next?”

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Jun
25th

The best marketers are able to balance the concerns and considerations of a whole company—finance, sales, development, IT—in every decision they make. And that can be a lot of people to please. But imagine if you added to that hundreds or even thousands of other entire companies, all with their own budgets, sales and other business areas to keep in mind.

Local Search Solutions for Franchisors White Paper coverEvery franchisor understands that difficult balance and knows exactly what it’s like to manage the goals and limitations of their franchisees along with those of the franchise itself. Is there a marketing strategy that can keep that many people, and that many budgets, happy and offer a good return?

Oneupweb’s new white paper, Local Search Solutions for Franchisors, details the strategies and tactics of local search that can help solve this dilemma for franchisors—large and small—and offers tips and ideas that any online marketer can use to get started with local search right now.

Faced with the challenges of a rapidly changing economy, franchisors need to adapt to industry changes to stay competitive. Within this white paper we’ve broken down local search to fit a franchisor’s unique business structure and marketing objectives, offering local search strategies for both natural and paid search marketing.

Franchisors will get answers to critical questions about local search, such as:

How can franchisors use local SEO to streamline the sales process and make sure they’re found where qualified leads are looking?

How can franchisors advertise to consumers and give franchisees a positive, equitable return on their marketing investment?

How can franchisors show franchisees tangible evidence of a return on their marketing investment and track leads for potential franchisees through the long qualification process that often begins online and concludes offline?

Not only can you learn how to get started with local search right now, we’ve also highlighted how a professional online marketing partner can take your local search to the next level—showing you the big picture and big return that local search has to offer. Also, see how some of the world’s top franchises are using local search, and where they are falling short, with our evaluation of the top franchises from Entrepreneur’s 2008 Franchise 500®.

Discover how local search is an ideal match for the complex marketing objectives and current challenges facing franchisors in any industry. Whether you’re a franchisor or online marketer in any industry, the strategies and benefits of local search in Local Search Solutions for Franchisors will help you get started with local search and start seeing results.

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Sep
6th

Straight Up Site of Interest – Local Search

Posted by Keirsun on September 6, 2006 at 3:08 pm

It’s time once again to rotate the tires and go for a spin in the Straight Up Site of Interest. This monthly post focuses on forward-thinking internet technologies and the websites that drive them. After taking in the view, you’ll have another answer to this very important question: “How can I market my website?”

This month’s topic: Local Search (and more specifically, a local search engine)

Straight Up Site of Interest: TrueLocal

In Their Own Words: “At TrueLocal, we want you to get off of the internet, turn off your computer, get in your car, and go buy something! After all, our mission is to drive online users to offline businesses.

First Impression:

Following a recent post I wrote that criticized local businesses for not utilizing local search opportunities, I received a comment from Colin at TrueLocal. He pointed out the important role that Local Search providers also need to play in bringing accurate, local data to online consumers.

I followed the link he left to TrueLocal and was immediately impressed with the easy-to-use interface and helpful features such as on-page maps, related searches, advanced search options, and a local weather report (very nice touch).

But most notable were the wealth of results. Here were all the local businesses that failed to appear in my earlier searches using Google Local. And best of all, there aren’t any non-local businesses in the primary results. While the Sponsored National Listings partitioned off to the side surely help pay the bills, TrueLocal has made a point of limiting its results to “real” local businesses.

Although I have yet to experience TrueLocal as an advertiser, their listing options are pretty straightforward and very reasonably priced.

Hopefully, TrueLocal gets the user and advertiser traffic it deserves.

Don’t forget to read about August’s Straight Up Site of Interest for Podcast Production & Tracking.

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Aug
28th

Local Search, You're Upsetting My Wife

Posted by Keirsun on August 28, 2006 at 4:08 pm

Today is my wedding anniversary. Don’t worry, I planned ahead this year – at this moment there’s jewelry hidden in my basement, wrapped and everything.

I just hope my 3 year old hasn’t already found it and claimed it for her own.

But it’s a good thing I sometimes think ahead and I’ll tell you why. I decided to search for an anniversary gift this year using local search. It seemed like the logical search choice since I prefer to buy locally. But that’s when things started get ugly.

My problem? Not knowing exactly what I wanted to buy my lovely wife.

My search engine? Google Local (or Maps, whatever you want to call it).

My keywords? Anniversary Gifts

I like to start my searches a bit broad and then get specific when I see something that catches my eye. But in this case, I went blind.

Out of numerous pages of search results, not one listing caught my attention. Obviously, this is when I try a new search phrase. But let’s think about this for a moment.

The first 3 pages of local search results for anniversary gifts contained nothing more than florists, golf courses, Sears and a church. All 4 of these make some sense, specifically the florists. But are you telling me that not one of the um-teen thousand retail stores in my area has made an effort to list themselves under the keyword anniversary gifts???!!!

In particular, there’s more than a shiny handful of jewelry stores in the area. But not even one of these businesses, which supposedly specialize in helping wild-eyed husbands running home late on anniversary night find a gift, showed up in my search results.

So here’s my question: How long is it going to take for local businesses to catch on?

Some, such as those busy florists, have realized that people like me no longer pick up the yellow pages, or have time to window shop. But I still buy gifts, and I want to spend my money locally.

I’m begging local businesses, please start using the advertising channels that are available to every consumer with internet access. Because I don’t ever want to see the look on my wife’s face when I come home empty-handed on August 28th.

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