Sep
3rd

You’re So Vain, You Probably Think This Post Is About You

Posted by Christopher on September 3, 2009 at 2:33 pm

Admit it. You’ve done it. The vanity search. I mean, come on – who wouldn’t? Search engines are powerful tools, and we, as inveterate naval-gazers, when presented with tools that claim access to a huge portion of the world’s information, well, we want to know what they know about us. We want to exist, in there.

On the other hand, maybe we don’t.

I have a name that’s, well, common. A lot of people have my same name. Evidence – when I was in high school, I would repeatedly be called out of class and sent to the campus police office. When there, the campus police officer (who shall remain nameless but who, trust me, was a humungous jerk plus kind of stupid), would stare at me, waiting for me to crack. Waiting for my facade of innocence to fall like the house of cards he knew it was. (Remember, this happened multiple times. The same way.) When it didn’t, he’d shove some piece of evidence toward me and say “explain that.” On one occasion, halfway through 12th grade, it was a gym bag containing size small gym shorts (by my senior year I was no longer a size small, nor was I in gym class), a size small shirt, size 7 1/2 shoes (I’ve worn size ten since ninth grade), some eighth grade textbooks, and apparently, a big bag full of weed. My name was written (poorly, I might add) on the tag. Explain that. “Well, I’m a senior. Would you like me to try on that tiny shirt? You think those shoes fit me?  Would you like to see my math book? I’ll get it, it’s on my desk in the senior-level math class you just pulled me out of. Why, Mr. Policeman, do you keep thinking this kid is me?”

“Well, that’s your name, isn’t it?”

Well, yes and no. It’s my name, but that drug kid has it too. So do like six other people at this school. Throw a rock, Einstein, and you’ll probably hit one. In fact, your last name is the same as my first name. How do I know this isn’t your gym bag? Explain that, Dick Tracy.

Anyway, he always let me go with a warning (for what I’ve never figured out – “make sure that kid with your name stops hauling around huge bags of pot and then leaving them on the bus”? I’ll get right on that, Magnum PI). I learned my lesson.

Back to the interweb – a search for my name brings up multiple doctors and lawyers (please don’t tell my mom about that, though – she’s suffered enough), a minor league baseball player, a guy who worked in the art department for “Jurassic Park,” and a children’s book author who actually changed his name to mine (!?!?!), along with some guy who killed his mother (see, mom?  It could be worse…) and a couple dead guys. If I cared, I’d be a bit disturbed that I’m not represented in this landscape. That I don’t have a presence in that real estate.

That I’m not there.

It could, however, be worse. Recently, a woman from Wisconsin tried to sue Yahoo! because she didn’t like the results of her vanity search. She claimed Yahoo! (who should maybe be sued for continuing to use that ridiculous exclamation point. Who’s excited about that anymore?  Who ever was?) “misused” her name (which she claimed was unique) and served up ads for Cialis and porn. The judge ruled, essentially, that her argument was at best, specious, and, at worst, dumb. He threw it out.

There’s a lesson here. Honest. Ready?

I don’t care that my name brings up a bunch of people who aren’t me. I’ve not tried to brand myself, and if I did, it wouldn’t be with my name. (I’m tossing around “World Impakt!!!” and “2 Fly 2 Die,” but I’m not married to them.) If I had, however, I’d want to be damn sure that I not only showed up in search results, but I dominated them. If there was something negative about me in there, I’d want to address it.

Using not only your own optimized web presence, but services such as Twitter, Facebook, YouTube, Flickr, LinkedIn, local listings, etc. etc. you can do that. Search “oneupweb” as an example.

090309_ouw

Boom. There we are. Continuing to occupy that space isn’t easy, but we’ve decided that our brand is important enough to devote that level of attention to. We’re digital marketers, and when someone hears our name, and searches it, we need to be there, in force. Representing.

And, if your brand’s important enough, we can help you with that.

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Jun
4th

Google Further Muddies the Waters, Finds More Money

Posted by Christopher on June 4, 2009 at 2:09 pm

On May 15th my esteemed colleague Steven Swaney posted on Google’s then upcoming changes in AdWords trademark policy. One of the changes goes into effect today – Google is no longer investigating the use of trademarked terms as keywords in “certain regions,” said certain regions being, apparently, 99% of the civilized world. This prompts the question, “did they ever?” Terms in any keyword list that were previously restricted due to investigation will become active. Google’s careful to say they’re in no position to recommend people bid on trademarked terms, (but heck, I bet they’d sure like it if you did).

urheberknecht_by_schmiegel.jpg
Image: Urheberknecht by Schmiegel

Regardless, that’s done, which leads us up to the impending June 15th update. This change in policy will ostensibly allow anyone, provided they are a reseller or “informational site,” to not only bid on your trademarked terms, but use them in ad copy. The description of “informational site” is a bit murky:

“The primary purpose of the advertiser’s site must be to provide non-competitive and informative details about the goods or services corresponding to the trademark term. Additionally, the advertiser may not sell or facilitate the sale of the goods or services of a competitor of the trademark owner.”

To me, this leaves some room for interpretation: for example, couldn’t a competitor support an “informational” blog critical of your product? Ad copy: “Thinking of buying a (Trademarked Term)? Learn why you shouldn’t.” Maybe they haven’t said “buy a (competitor’s product) instead,” but they sure haven’t done you a whole lot of good.

There has long been a debate as to whether advertisers should bid and run ads on their own trademarked terms, and typically those who consider it a waste of money bring up the fact that they position in the natural results, so why pay more money if they’re already there? Here’s why (and this is where previously muddied waters clear somewhat): because you can’t afford to give all that real estate to your competitors. You can’t even afford to give all that real estate to your affiliates and resellers (if you don’t have a policy that forbids their use of trademarked terms). You need to control the message, and bidding and advertising on your own terms is a relatively inexpensive way to facilitate that control. Should you bid on competitor’s terms? That’s a decision you need to carefully consider and/or discuss with your paid search manager. But your own trademarked terms? Those are what your brand is made of, and your brand, well, that’s your baby.

And you don’t want to throw your baby out with muddy water.

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Aug
27th

Niche & Branded Websites – Good or Bad Idea?

Posted by Steve on August 27, 2008 at 12:11 pm

Every day I talk with people about the online marketing initiatives that they are considering to help their websites and businesses, and it’s rare for a week to pass without hearing this question:

“Should we launch a new website with a more refined focus on our products and/or services?”

I hear it all the time because it’s a good question. And here’s my typical response:

“It depends.”

Before I can say whether or not it’s a good idea to employ such a strategy, I really need to get to the underlying reason for doing so.

One common reason is branding. You likely see it all the time, perhaps without really noticing. A car company may launch a “micro” or “branded” site focused on a particular vehicle model. A movie production company may purchase a specific domain to promote an upcoming release. An e-commerce merchant may launch separate websites in order to advertise trademarked brands or target a distinct type of audience.

times square billboards by romulusnr
Image: romulusnr

When the sole purpose behind the development of a new website is to promote a particular brand, in some cases, the benefits may outweigh any potential drawbacks given the inclusive marketing efforts surrounding that brand.

Beyond branding, though, the answer that I receive most frequently when inquiring about the purpose behind such an initiative is increased search engine visibility.

People explain that they want to develop multiple websites with the intent of gaining more real estate throughout the organic search engine listings.

Here’s an example:

A supplier of car parts currently owns a website promoting all of his products. He is thinking of launching 20 new websites, each focusing on a particular category, such as Engines, Tires, Interior Accessories, etc. Beyond those 20 category sites, he is also considering the development of sub-category websites. For example, one which focuses on Goodyear tires as opposed to all tire brands offered.

As is the case with the development of any SEO strategy, whether it is for one or multiple websites, there are numerous variables to consider.

One variable is time. Do you have the time and the resources that will be required to properly maintain several different websites? A strategy often used to save time is to utilize the same platform for multiple websites, and include identical product descriptions across numerous web properties. While you may gain presence for various keywords and appeal to some users based on the domain name of your niche site, this strategy is unlikely to generate the type of results that you’re looking for.

Another variable to consider is the status of your current website. Would you be better served by putting all of your eggs in one basket, including site maintenance, content development, link building, etc? Depending on the established authority of your site in the eyes of the search engines, the answer is often “yes.”

What about best practices? Is the plan to essentially create mirror websites with the sole objective being increased visibility throughout the search engines? If so, it is an ill-advised tactic that likely won’t result in any gains.

There is no one answer to the question of whether or not niche and/or branded websites are a good idea as it is completely dependent on your objectives. Given the amount of time, resources and money that could be expended on such an initiative, it is crucial to weigh all of the factors at play based on those objectives before confidently moving forward in the right direction.

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Feb
18th

As an SEO project manager, I recommend keywords to clients based on the following inherent principles:

  • Popularity: How frequently do people search using this term?
  • Competitiveness: How difficult could it be to position for this term?
  • Relevance: How relevant is this keyword to the products or service the client offers?
  • Conversion Potential: How likely is someone searching on this term to convert on the client’s site?

loraxlg.gifThe dream keyword is one that’s frequently searched upon, yet relevant enough to achieve targeted, qualified traffic that’s likely to convert. Who could argue with that?

You’d be surprised.

One of the first obstacles SEOs can run into is when keywords don’t mesh with client messaging. What does it look like when websites take the common terms that 99.9% of searchers use and transform them into something more “branded”? Here are just a few examples:

  • Software becomes a Solution
  • Snow Removal becomes Snow Management
  • Herbal Teas become Herbal Infusions
  • Wool Sweaters become Handknit Creations

You get the idea. Unfortunately, what happens when you can’t use the descriptive words on your website that searchers use?

You won’t get found.

As a marketer, I understand that certain words can be at odds to the image your business is trying to convey. If you sell “discount children’s clothes”, then how can you also harness traffic for “cheap children’s clothes” without using the word “cheap” on your site?

There isn’t an easy answer. Sometimes, we have to discard high-traffic keywords with tons of conversion potential because they just won’t fit with branding goals.

While I might be able to understand not using the word “cheap”, I have also seen clients reject entirely reasonable keywords because of branding expectations that are dramatically out of touch with their target market.

This is unfortunate, because for all I know, a “handknit creation” could be a gigantic raspberry-colored thneed that’s straight out of a Dr. Seuss novel.

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