Apr
8th

Paid Search Keyword Trademark Bidding Responsibility

Posted by Adam on April 8, 2009 at 10:38 am

There’s been a fair amount of news on recent rulings regarding keyword trademark cases over the last couple of months. Most recently, the case of Rescuecom vs. Google was overturned by the Second Court of Appeals. In short summary, this ruling is against Google in that third parties cannot bid on trademarked keywords – regardless if those trademarks are used in ad text or not.

This ruling was made to protect search engine users from brand confusion and being mislead. But let me ask you this: Are search engine users really that incapable of telling the difference between brands online?

Sure there will be a small minority, but you cannot convince me that if someone searches for “Toyota Prius” and clicks on the Honda Insight ad, that they’re confused about which car they’re looking at. In no way is the Honda ad deceptive. Honda is simply increasing brand awareness for the Insight and (most importantly) providing the consumer with options.

If the searcher cannot tell the difference between brands’ products or websites, and they’re truly confused, maybe the real problem lies with the lack of brand/product identity.

040809_toyotaprius.png

Let’s pretend for a moment that this ruling is the final word, and advertisers will no longer be able to show ads on trademarked keywords. Who will be responsible for setting limitations and enforcing them? Will Google, Yahoo and Microsoft need to govern this separately? Will there be an independent third party who will maintain the keyword trademark list? Will the responsibility be left to the advertisers themselves?

Since Rescuecom is suing Google, rather than the offending competitor, my guess is that this responsibility could become Google’s.

Where will the limitations of this type of law stop? Continuing with the hybrid car example, Honda obviously wouldn’t be allowed to bid on “Toyota Prius”. What about “Toyota Prius hybrid”? What about “Toyota Prius reviews” or “cars like the Toyota Prius” or “Toyota Prius vs Honda Insight”. How will this governing party determine user intent?

It’s my opinion that rather than trying to shelter consumers from confusion, a more pro-active approach should be taken to educate searchers about how results are determined.

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Nov
19th

Do you feel bad for your Internet Service Provider (ISP)? No? You mean you don’t like paying exorbitant monthly fees and bloated service charges?

Not even with Comcast being reprimanded for bandwidth throttling? Or an upcoming legislative year with net neutrality back on the table?

Or more recently, the FCC approval to use unused broadband spectrums known as “white spaces”?

With the government’s approval to use white spaces, ISP tycoons such as AT&T and Comcast may have to start getting creative to keep turning that huge profit.

Serving as a buffer between broadcast channels to help limit and prevent signal interference, white spaces are able to travel faster, farther and travel better through walls. Owing to the need of less wireless transmitters and the power of the signals, these white spaces would be more cost efficient than current WiFi signals, only much stronger and much cheaper.

Ghosts of Glasgow by atomicjeep on flickr
Image: Ghosts of Glasgow by atomicjeep

Opponents of the issue argue that using these spectrums would cause interference with wireless signals such as TV channels and devices like microphones used by entertainers, preachers and sports arenas. The most famous being Dolly Parton who wrote a letter to FCC commissioners urging them to consider the dire consequences of this ruling.

But if you’re not inclined to sign up to the Chicken Little camp, and would like a more astute and realistic assessment of the situation, advocates of the issue include Google co-founder Larry Page, Microsoft’s chief research and strategy officer Craig Mundie and even the scion of all things technology, Bill Gates.

These guys might have a little clearer understanding as to the implications and applications of white spaces than Dolly Parton.

And just what are the implications and applications for those in the search and digital marketing industries?

For one, rural areas with previously limited or no Internet resources will gain access to not just fast and powerful web usage, but much cheaper access than that provided by the big ISPs.

Also, as Larry Page stated, providing Internet access that works virtually everywhere would translate into more searches on Google, not to mention MSN and Yahoo!, as these previously untapped markets begin to explore the web, and 20 to 30 percent increase in advertising revenue.

The most immediate impact would be for mobile devices such as smart phones and laptops, which are becoming mainstream in terms of Internet and search usage. Having a clearer and much faster path for users to find information via their mobile device is another avenue for advertisers to put clients, products and services in front of larger audiences.

This could also mean increased PPC budgets for targeting these untapped areas of commerce. It could mean small businesses in these areas building web pages and hiring SEO firms to increase presence and traffic around local search avenues.

It could also allow the United States to shake the stigma of being a middle-of-the-pack competitor in terms of its global position in broadband penetration and innovation.

Best case scenario: White space usage forces ISPs into rethinking their business model. Worst case scenario: ISPs find yet another way to exploit this broadband innovation.

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Jul
7th

Old news but big, important news — last Tuesday, a federal judge ordered Google to provide Viacom with a record of every video watched on YouTube (excluding privately-shared videos), including user login IDs, when the user started watching the video, the user’s IP address and the video identifier.

Internet - Good Or Bad? By Mikey G OttawaSince then, internet privacy advocates have made it known that this is a grievous violation of privacy rights. Essentially, Viacom could not only file a lawsuit against YouTube for providing a venue for such piracy to be committed, but also file lawsuits against identified individual users for committing the piracy.

The judge’s order raises a number of questions. First of all, is YouTube’s user data truly private?

Let’s begin by setting precedence. As a result of Supreme Court nominee Robert Bork’s video rental records being published in a newspaper, the Video Privacy Protection Act (VPPA) of 1988 was passed. The Act protects the privacy of video rental records for individuals. Specifically, it includes:

A general ban on the disclosure of personally identifiable rental information unless the consumer consents specifically and in writing.

There is no current legislative protection for internet video privacy, so the question is whether YouTube falls under the protection of the VPPA. Minus the renting aspect, YouTube collects very similar data to a video rental service: who’s watching and what is being watched.

Following the judge’s order, the Electronic Frontier Foundation (EFF) shared its opinion and some very useful information. Not only did the EFF say that the order is in violation of the federal VPPA, but also pointed out that the Act covers “prerecorded video cassette tapes or similar audio visual materials.”

So, even without the evidence of similarity between YouTube and video renting, YouTube’s information would seem to be protected by the VPPA.

Are YouTube users truly committing piracy?

Merriam-Webster defines piracy as, “the unauthorized use of another’s production, invention, or conception especially in infringement of a copyright.”

Viacom definitely has a case there. In some instances on YouTube there is certainly unauthorized use of “another’s production.” But, in this internet-age, many of these videos are available to view for free elsewhere online. In February of 2007, Viacom announced they would be hosting shows and films on YouTube’s competitor, Joost, just weeks after the initial request to remove content from YouTube. So, isn’t YouTube simply providing another channel of exposure, perhaps an even larger one?

Should Viacom actually prohibit this? What’s the difference between posting an unauthorized video on YouTube or a forum posting a link to a page where the video originated from? My guess is that Viacom’s lawyers would say there are still episodes that have not been released yet, which fall under the unauthorized use definition of piracy. Also, since users that would normally visit Viacom’s online channels to view videos are able to go to YouTube.com instead, YouTube is generating online ad revenue from traffic that essentially belongs to Viacom, not to mention lost online ad revenue that Viacom would have generated if it were the sole distributor of that content online.

Do we need a federal internet privacy act?

The Video Privacy Protection Act extends its protection to other materials, but may not be defined well enough to hold up in court. Obviously, a lot has changed in the 20 years since the VPPA came into being. If we needed laws back then to protect information about the public’s use of one form of media, then why not the same protection now for another form of media, being either online video sharing or the internet in general?

Maureen wrote a nice post back in April about how much information Google knows about you. Imagine if that information is allowed to become available to corporations in future lawsuits. Let’s hope this one gets snuffed.

Whichever road this case takes, there should be few legal effects on the average marketer using YouTube to promote their products or services through online video. That said, if YouTube gets blacklisted in federal court as a venue for video piracy, there may be an initial scare for small to medium businesses, but that should fade and we’ll see YouTube continue to be a viable marketing channel.

Image: Mikey G Ottawa

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Jun
19th

Update: Google & Yahoo Search Deal Enters Undefined Territory

Posted by admin on June 19, 2008 at 8:59 am

Back in April, we first discussed the trial of a search deal between Google and Yahoo in our post, Yahoo Tests Google Search Ads: A Search Rivalry. Now, Google and Yahoo have made it official: Google will be providing Yahoo ad technology and making the two companies’ instant message systems compatible for interoperability.

The deal, originally thought to be a clever means of encouraging Microsoft to increase their buyout offer to Yahoo, is now the center of attention even after the recent demise of the Microsoft-Yahoo buyout deal. And, after months of proxy challenges, buyout offers and complicated corporate exchanges, the success of this deal hinges on something as simple as a definition.

The Basics of the Yahoo-Google Ad Deal:
monopol-e-commerce by danielbroche

  • The deal only applies to Yahoo search results and web properties in the U.S. and Canada. (1)
  • The deal is non-exclusive. Yahoo can display paid search results from third parties and/or their own network. (1)
  • The term of the agreement is up to 10 years. A four-year initial term and two, three-year renewals at Yahoo’s option.(1)
  • The agreement requires Yahoo to pay Google a termination fee of $250 million (subject to some adjustments) if the agreement is terminated because of a change in Yahoo’s control within 24 months. (1)

The details seem straight-forward but the buzz is all about ‘monopoly.’ Will antitrust issues be raised by the Yahoo-Google ad partnership? Well, before anyone can argue that Google is hindering competition or monopolizing the market, you have to define their market. This is really just a basic definition of Google’s business. What is it that Google does primarily? What is their industry?

Is Google’s relevant market advertising, including traditional offline advertising as well as online ads? Google has expanded into traditional media such as print, so maybe a broad definition is required. (2) Or, should Google’s market be defined more narrowly as online advertising, or even more narrowly as search advertising.

This definition will make all the difference for Google. For example, if Google’s relevant market is defined in its most narrow form—search advertising—then their market share alone, without regard to the Yahoo deal, could raise antitrust concerns. With over 60% of the searches performed on Google according to comScore, Google could be capable of anti-competitive behavior because of their dominance—and a partnership with Yahoo would only add to their power with regard to search advertising.

The broadest definition including all advertising would leave Google in a good position. There are a whole range of competitors and Google isn’t in a position to dominate the entire advertising market with or without the Yahoo partnership. Even if Google was the dominant player in search advertising or online advertising, that would account for only a small percentage of the overall advertising market. (3)

This is one item regulators are likely to be debating for many months to come. And, it will likely be this definition that will dictate the success or failure of antitrust allegations and, possibly, the viability of the Yahoo-Google search partnership.

Image: danielbroche

(1) Press Release: Yahoo! to Strengthen Competitive Position in Online Advertising Through Non-Exclusive Agreement With Google, Yahoo Inc., June 12, 2008.

(2) Press Release: Google Expands Print Advertising Program, July 18, 2007.

(3) Joseph Weisenthal, Yahoo-Google: Antitrust Outcome Hinges On Market Definition: Is It Search Ads? Online Ads?, June 17, 2008.

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Apr
12th

Utah Charging $250 to Protect Trademarks

Posted by Adam on April 12, 2007 at 5:03 pm

By now most search engine professionals should already be familiar with the new Utah legislation preventing advertisers from bidding on competitors’ trademarks as keywords. To this point search engines, such as Google, have stayed out of the battle between Trademark owner and advertiser for the most part.

Accordingly, Google encourages trademark owners to resolve their disputes directly with the advertiser, particularly because the advertiser may have similar ads on other sites. However, as a courtesy to trademark owners, Google is willing to perform a limited investigation of reasonable complaints.
- Google AdWords Learning Center

Trademark owners who wish to be protected by this new law will be required to subscribe to a new database housing the new type of “mark”, called an electronic registration mark. This subscription could cost up to $250 annually, being paid directly to The State of Utah. Many will not be able to overlook the direct fiscal interest of Utah. This database will be accessed by the search engine every time a search is queried, before delivering the SERP.

In my humble opinion, the law has its place protecting the intellectual properties of Trademark owners. Now for “the one bad news”. Search providers’ systems aren’t able to identify the absolute location of the searcher. In some cases they can determine approximate location based on the IP address, but the fact is that many other factors come into play and exact user location is any thing but. Furthermore, if the engines could determine the location of the searcher, there are several processes that would have to take place before the SERP could be served.

Besides the system problems search engines will have while being selective with ad serving, some feel Federal law has already established Trademark policy for keywords and meta tags.

Google and the others will no doubt be defending their ad revenues from a similar angle. Advertisers need to feel confident that Trademark owners won’t be able to come directly after them in court. Without that secure feeling needed by advertisers, Google will no doubt feel the pain from an ad revenue decrease if advertisers don’t feel confident. Given Google’s court record, they won’t be forgoing any revenue stream with out a battle.

Search marketers who choose to bid using such shady terms, will no doubt fight till the end. Trademarked keywords are profitable, and highly so, otherwise this wouldn’t be such a large problem. Until a firm Federal law is passed, I don’t see the use of Trademarked search terms slowing anytime soon.

Stay tuned, as this is just the beginning. I’m sure.

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