Feb
27th

Recession, Spaghetti, and Innovation

Posted by Heather on February 27, 2009 at 2:17 pm

The other day I was making spaghetti in my new apartment and I realized I had no strainer. In college I would just drain the water out of my Easy Mac (I hate lots of water in my macaroni) with a plate over the bowl to keep the noodles from falling to their death. This won’t work for an entire pot of boiling pasta. On this day, however, I happened to notice I had a salad spinner that I bought from Goodwill a few days earlier. Turns out the salad spinner works great for straining spaghetti noodles. Who knew? My last-ditch innovation reminded me of how creative thinking in times of recession really pay off.

The current economic turndown has affected us all in some way or another. Businesses and consumers are tightening wallets and slimming down budgets. Business is slowing because of the current situation and the fear of anticipated hard times. We’re all finding that it’s imperative to be frugal, cautious, patient and, especially, creative during recessions. So what’s the bright spot? We have the opportunity during a recession to refocus brands, clean up shop, create from scratch, see things differently and effectively communicate ideas. Consider the downturn in the global economy a chance to sharpen your creative thinking skills. Creative thinking is, and should be, a large part of strategic business planning — not just something tacked on for aesthetics. In other words, graphic design is a necessity during any recession.

The great depression had a soaring unemployment rate of 25%. Compared to our current 7.6% it seems staggering, but a lot of good things came out of the depression. Companies that continued their advertising and marketing efforts during that time, such as Chevy and Camel, found they were rewarded when the economy recovered. A lot of companies cut their marketing efforts in hopes of cutting back their budget — but they also cut back on profits. By maintaining and even increasing your marketing efforts during an economic downturn, you increase brand loyalty and consistency. And consumers like to see a company sticking it out.

During a recession, folks seem to stay in more. I know I don’t go out to the movies or out to gourmet dinners as often as I did before. Because people stay in more often, they see your ads. After all, what do people do when they have no money? They watch TV and surf the web. While TV was rare and the web didn’t exist, the depression was a time when several companies benefited from aggressive marketing while their rivals cut back and stopped thinking innovatively. Check out this paper by Andrew Razeghi, a professor at the Kellog School of Management at Northwestern University. Razeghi states the following:

Economic downturns make innovation not only more important, but one could argue…that the process of innovation is actually easier to manage and much more cost effective during economic downturns. More importantly, the products of innovation are more valuable during tough times.

In other words, one way to become recession proof is to distinguish yourself through innovation.

Not only are graphic design and creative thinking important in business and your daily life but also in politics. Politically creative thinking could help to solve many of the problems we have and even improve the quality of life. Graphic design is imperative in times of recession — it can be used to improve public safety, promote public health, communicate social problems, and even fix those stupid governmental forms. Further, clear, friendly and informative design can modify consumer behavior. In 1972 (a period not entirely free from strife) Nixon created a program called the Federal Design Improvement Program. The hopes of the program was to better the internal and external communications collateral and environments. Nixon said:

I believe that we all can find that the arts have a great deal more to contribute to what we in government are seeking to accomplish and that this will be good for the arts and good for the country.

Okay, maybe he was a crook, but he hit the nail on the head with this one. During times of recession we need to think innovatively to improve technology, push new product development and increase collaboration. Recessions, and desperation, inspire innovation. Just like my salad spinner.

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Feb
26th

Don't Put it Off! For BtoBs, the Time for Social Media is Now!

Posted by Duncan on February 26, 2009 at 2:01 pm

Hey! All you BtoB marketers out there! You need to start getting active in the social media space now. It is not going to go away.

I hope you had a chance to see Michelle Stern’s blog post addressed to you. Michelle does a great job of telling you why it is important to at least start monitoring the social media landscape as it relates to your clients, competitors and the industries you serve. Check out what she has to say over at her Search Engine Land blog post.

I want to take it a step further and mention just two of the many reasons you need to also start actively participating in the social space.

One great reason is that you have the opportunity to establish yourselves as subject matter experts through blogs, podcasts, and social network participation. After all isn’t your expertise one of the key value of your service?

Another great reason to get going is that you will have the foundations in place to protect your brand in the event that you need to do any damage control. Having an established blog that shows up in organic search results for your branded terms and in news results for hot topics is the ultimate soap box to use quickly when you need it.

If negative comments are snowballing and you do not have a blog or other social presence, it will be too late to establish these in time to respond appropriately. You will be left little recourse besides responding to comments on other people’s blogs and networks. Sure, you will need to make those comments anyway, but you do not want to be left with that and old school PR as your only tools.

You’ve actually been hearing a similar message since you were young; remember The Ant and the Grasshopper?

ants_and_grasshopper.jpg

So, how do you begin with all of this “social stuff?” Seek a firm or expert that has some experience already. They can evaluate your goals and resources and then provide a strategy. Experts can also tell you how things are going after you finally get started. They know to look at buzz, influence, engagement and other factors beyond just sales leads and traffic to your site. Social media is most often about branding and less often about direct sales.

Sitting out of the social world and waiting to “see where this is going” is a common response in both the BtoB and BtoC space. It kind of reminds me of the companies in the late 1990s that held off on starting that “.com.” They sat idly, and waited to “see if it is just a fad.” By the time they got active and started their company sites, their well-established competitors were already way ahead and benefiting from organic search engine traffic. These days no one wonders if organic search engine traffic is “worth it.”

Times have changed. Search has changed. Organic/natural no longer just means search engines. It now extends into the social realm. You need to relentlessly optimize everything you do online. It will be worth it. Don’t wait, and do not assign it all to the intern. Interns are notorious grasshoppers.

And winter’s pretty much here.

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Feb
25th

Tough Economic Times Reflect in Online Searches

Posted by admin on February 25, 2009 at 5:06 pm

Times are tough economically these days. More and more people are pinching pennies, clipping coupons, and staying home (I know I am at least!).

couponsThe financial situation in the United States is at the top of political agendas, a major concern in the auto and real estate industries, and a growing worry among many Americans who are trying to make ends meet. The worry is even becoming apparent in what people are searching for online these days.

ComScore, a global internet information provider, published a study yesterday outlining the number of searches for terms related to the current economic struggles and just how much search behavior has changed in the last year.

The study compares various search terms related to the economic downturn from December 2007 to December 2008, and the results, not surprisingly, show significant gains.

As you can see in the chart below, searches on money saving terms like “coupons” have increased by 161% year over year. Another notable change in search behavior relates to the deteriorating job market with searches around “unemployment” and “unemployment benefits” increasing 206% and 247% respectively.

comscore_study_scaled.jpg

This upward trend shows that online behavior is directly associated and changing with the interests and concerns of the public in regards to financial situations and personal well being.

Another direct correlation between people’s more financially oriented searches and the down economy is the substantial increase in visits to and search queries related to job hunting. According to ComScore, during the 2008 holiday, when job searches typically die down and more and more people start their online holiday shopping, job-related searches became some of the most heavily trafficked search terms; the majority of them coming from people under 35 in households earning less than $50,000 per year. Another ComScore tidbit: these searchers were most likely to use Yahoo!, Live.com, or Ask.com over Google or AOL to find job opportunities.

Unfortunately, this is a dismal reflection of the times and struggles that many people are facing. It is nice to know, however, that many e-commerce companies are trying to help, offering more promotions and discounts, and incentives like free shipping.

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Feb
24th

Oneupweb Reviews : Nike Plus Running Community

Posted by Teal on February 24, 2009 at 4:20 pm

Spring is *almost* here and it’s time to start thinking about dropping those pesky winter lbs and toning up for summer. If you’re like me, it takes more than pair of tight pants to motivate you.

When I was a serious runner, I had a committed running “situation” with my friend Sarah where she would show up at up at my condo each day after work and I had no choice. On the weekends when we were off of our normal schedule, my competitive nature would drive me to do even more miles, because Sarah had this annoying tendency of showing me up week after week. 7 months ago, I moved 7 hours away from Sarah… you can see where this is going.

Recently, my friend Kim got the new Nike Plus sensor, and accompanying accessories (i.e. shoes and iPod). I had seen the system before, but hadn’t paid much attention. When Kim started explaining what it was for, I became very interested and began researching the product. It’s very cool.

As a believer in the power of social media (for community building and marketing), I began thinking like the athlete and marketer I am, and found that this is a powerful and smart use of social media. Not only has it created a place for runners of all shapes and sizes to band together and push one another, but also creates a heck of a lot of brand loyalty.

To begin, the technology is functional and impressive. The Nike sensor, in a sense, is a high-tech pedometer that tracks your distance, but also your time, pace, and calories burned. This information is displayed on the corresponding iPod. Awesome. All the benefits of a treadmill, but not stationed in front of a TV in the gym.

You can also connect your Nike Plus sensor and iPod to your cardio machine and the gym and track workouts. Again, cool and motivating.

The really great thing about the Nike Plus system, beyond the technical functionality of the system, is the social community that is built around this system. NikePlus.Nike.com is a opt-in membership program that allows you to interact with other runners, join cyber running groups, trade success stories, ask questions, set and meet goals as a team, etc. I signed up for an account just to see what types of interaction and challenges were offered. You’ll have to check it out – there’s a lot there.

nike plus screenshot

I haven’t gotten my Nike sensor yet (it’s on my birthday list – one month and one day from today) so I asked Kim some questions about her use of the Nike Plus system. She hasn’t had it long (a little over a month) and when we spoke, hadn’t taken advantage of all of the capabilities, but she surely has taken advantage of the technical capabilities of the system. She’s a serious athlete and likes to track her workouts. I think Kim would blow everyone out of the water if she started competing with other runners within the Nike Plus community.

When I asked Kim what she liked most about the Nike Plus system, she responded:

It is an easy and effective way to calculate my distance and time. The iPod Nano is so small that I do not ever know it is with me, and the Nike Plus disc goes in the bottom of my shoe. This way I can get some of the benefits of a treadmill, but still get to enjoy the outdoors while exercising. Nike Plus also helps motivate me in my workouts and to see my progress, which is rewarding.

Editor’s Note: You can read more Reviews on StraightUpSearch, social media-related reviews on our sister blog StraightUpSocial, broad-based reviews on Oneupweb Reviews, and product-focused Oneupweb Reviews on Epinions.

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Feb
20th

Oneupweb Reviews: Yahoo! Search Pad

Posted by admin on February 20, 2009 at 10:03 am

On February 18th, 2004, Yahoo! stopped using Google to power its search capabilities and staked its own claim in the search sphere. Consider it their birthday, or better yet, Yahoo!’s independence day.

Five years to the day after cutting ties with Google, Yahoo! posted both a look back on search, and an update on what’s to come from Yahoo!. The look back is, obviously, old news; the look forward is a bit more interesting. Within the usual generic mission statements of improving search, such as “…focusing on detecting and responding better to query intent…” or “…breaking the ten-blue-links paradigm by developing a richer, more adaptive search results page…” is a call to improve a little known search function called Search Pad.

Yahoo! Search Pad is a note-taking application within Yahoo! Search that keeps track of websites a user finds and organizes information found to complete tasks like performing research or shopping. Search Pad tucks neatly away at the top of search results and is easily called out to view the websites you’ve visited, edit or delete them, and what’s probably the most helpful, take notes directly underneath the sites that Search Pad has collected as you’ve searched.

Yahoo! put together this quick demo for a better look into how Search Pad will function.

I usually open a word-processing document or use sticky notes or a notepad to keep track of sites I’ve visited for research or prices of products I’m comparing. With Search Pad, all that grunt work is condensed into a simple tool that collects visited sites as you search and lets you type quick notes or copy and paste whole samples of text underneath the visited site.

You can also save the note with your research, email it, or convert it into a simple, print-friendly version if you want to take it with you.

All in all, Yahoo! Search Pad is what Google Search Wiki wishes it could be. And from my professed problems with Google’s platform, it’s easy to see why. Search Pad has actual real world applications for the average searcher. You don’t have to perform the same search in Yahoo! to see the notes you’ve made or the sites you’ve visited. Simply save, print or email the Search Pad note containing your comments and websites, and you’re good to go. You don’t have to repeat searches, you don’t have to feel like Big Brother is keeping an eye on your search habits, and you don’t even necessarily have to be logged into a Yahoo! account to take full advantage.

One of my biggest problems with Google Search Wiki is that it wasn’t made for the Average Joe who uses a search engine on a day to day basis. It was made by search engine engineers for people in the search marketing industry. Don’t believe me? Ask a friend who doesn’t work in this business if they’ve even heard of Search Wiki. Then, when they say no, explain both of these applications to them. Dollars to donuts they’d say, just like I did, “Wow, Search Pad is something I can use for everyday tasks!” It’s a useful tool that is geared for the average searcher, with useful everyday applications.

It’s not often we hear Yahoo!’s praises being sung over Google’s these days. But Google just may want to take a page or two from Yahoo!’s book… err Pad, when it comes to developing tools that connect with their users.

Editor’s Note: You can read more Reviews on StraightUpSearch, social media-related reviews on our sister blog StraightUpSocial, broad-based reviews on Oneupweb Reviews, and product-focused Oneupweb Reviews on Epinions.

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