Mar
31st

With Kluster, Social Media Marketing Pays Big

Posted by Carly Wujcik on March 31, 2008 at 9:46 am

The buzz surrounding the corporate monetization of social networking sites is enormous. It’s constant, controversial and ultimately coming up short. Until now.

puzzle pieceWith a dash of brilliance, a dollop of attitude and the drive to change the way the world thinks about innovation – Ben Kaufman debuted Kluster in mid-February. Prior to launch, Kaufman’s brilliance landed him an entire room at TED to demo his new social network to the great minds, celebs and deep pockets of the industry. Did I mention that he’s 21?

As the CEO of Kluster, Ben got his start in the world of innovation three years prior with his start up, Mophie. As a product development outfit, Mophie creates iPod headphones and accessories – including the Bevy, which, if you’re reading this blog Mr. Kaufman, is the coolest thing I’ve ever seen. If only I had a Shuffle. I actually considered buying one after hearing about the Bevy; just so that I had everything I needed in life on my key chain. My music, a bottle opener and my keys. Have you seen our Survival Guides? They tie in perfectly with the Bevy. Survival in the Web 2.0 world. The marketer in me just jumped way off track.

So what exactly is Kluster and just how does it work?

As Kaufman explains it, Kluster is a social networking site at its core. But keep reading, because it blows MySpace, Facebook, LinkedIn and Wikipedia off the map when it comes to corporate participation and the ultimate purpose and benefit of social networking to the corporate world.

As we’ve all become accustomed to, Kluster of course allows you to create your profile (complete with the obligatory photo) and interact with other users. What sets the network apart is its purpose. When Mophie took off, Kaufman quickly recognized the power of collaboration and set out to create a way for people to get together, brainstorm and execute innovations ultimately deciding what the next “big thing” will be, rather than buying into the newest gizmo, cure, or plight to fight world hunger when someone else brings it to the attention of the world.

The genius behind this network being that it allows members to ultimately speak with and get direct feedback from future users, refine their innovation based on that feedback and execute. Did I mention membership is free? Complete with its own virtual economy, algorithms to accurately determine which ideas will prevail and the possibility of turning a great idea into real dollars – Kluster will accelerate corporate participation in the social networking scene. And ultimately, do a little good for the world if we’re lucky.

Kluster will eliminate the perils of tapping into an elusive target audience with the standard and ignored survey and less than productive focus group. It provides the opportunity to present new ideas and creations to the world and to those who may not otherwise know where to start. It will allow companies to cast a tighter net around the illusive ROI by testing out marketing campaigns prior to spending millions on a media plan only to find out that no one in your target audience is actually responding to your message. It’s genius.

And while you may be thinking, “Hello! Intellectual property nightmare.” Kaufman has that part figured out too. 21 years old. Innovative. Out to change the way the world collaborates and setting the stage for companies across the globe to rejuvenate the development process. I can’t wait to see what comes of this.

Update: This was our most popular blog post for the week of March 31st. Listen to the author discuss this topic on the StraightUpSearch Podcast.

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Mar
28th

YouTube – Broadcast Yourself in Higher Quality

Posted by Tim on March 28, 2008 at 9:54 am

We’re turning on the YouTube this week to discuss the recent announcement that some YouTube videos can now be viewed in higher quality.

Keirsun and James join me in the studio to identify what is higher quality and how it affects video publishers and YouTube viewers.

Our discussion stems from Keirsun’s recent StraightUpSearch blog post: YouTube Balances Higher Quality Videos with Usability, which was our most popular blog post last week.

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Mar
28th

Transparency Takes Center Stage in SEM

Posted by Luke on March 28, 2008 at 9:22 am

When SEM first began to gain support among online marketers, the term “black box” often found its way into the various descriptions of the practice, pointing to the lack of transparency.

transparencyWhile the results were there, it was a mystery as to what occurred on the inside. Furthermore, any additional probing or questions from the advertiser were often blocked by the ad server (the search engine). The lack of answers to simple questions left online advertisers tense and uncertain as to the campaign’s potential.

Now, it seems transparency has taken center stage not only in search engine marketing, but marketing as a whole. Drug manufacturers must be straightforward in regards to potential side effects, car dealers up front with actual prices and so on.

Nowadays, advertisers and online marketers have the ability to draw deeper conclusions and make well-informed decisions based on an array of campaign metrics. “How am I doing?” is no longer a simple one word answer. The need to engage customers and increase online revenues has been further encouraged by the ability to capture customer data implicitly, both accurately and divorced of bias, in real-time and from multiple mediums.

The world of e-marketing today begins with the monthly web analytics report. Serving as the foundation to various online initiatives, the results allow for greater campaign efficiency and the insight gained is often used when developing additional campaigns whether paid search, email, banner, video, etc.

Ultimately, a greater transparency now exists within the world of search engine marketing. There is a sense of context for the advertiser when those monthly performance numbers are received.

When a client asks “How are we doing?” I can be sure that there’s going to be fifteen consecutive “why’s?” to follow if my response is simply “good.”

Whether the beginner or the expert, Oneupweb offers a library full of search engine marketing resources, sharing thoughts, perspectives, solutions and strategies that all strive for providing a greater transparency.

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Mar
27th

A Month in Mobile Marketing

Posted by Chip Rice on March 27, 2008 at 9:20 am

Well here we are, time for another mobile update. It’s only been a month, but as you know new developments on the mobile front seem to happen at break-neck speed sometimes – this past month was no exception. In fact I tend to think that some of the news around the mobile web this month is as exciting as it comes. So let’s get right into it.

IBM Lotus Expeditor 6.1.2
IBM has released a new version of their Lotus Expeditor software which aims to bring interactive Web 2.0 features, like social media and mash-up capabilities, to mobile devices. Not only will this help to enhance the mobile user experience by making it quicker and easier to navigate the mobile web with your smart phone, but it will also enable mobile application developers to create applications that combine information from multiple sources.

Mobile take-outGoCelly – Take-Out by Text
Dallas, Texas based Celly Corp. is releasing a new service called GoCelly. Free to customers, GoCelly allows you to order and pay for your favorite take-out food with a simple text message. While this service may take a while to spread, starting April 25th you’ll have the ability to create an account that contains your favorite local take-out meals tagged with code words. When you feel like ordering some take out, all you have to do is text your code word to GoCelly. They will place your order, pay for it with the card that you have on file and text you back with the time that your food will be ready to be picked up. It may take a while for this service to spread into your area, but if you just can’t wait they have brochures that you can print from their site and take to your favorite take-out spots to help get them set up with the program.

StoreXperience
Mobile marketing comes to the brick and mortar storefront. I’ve often felt that there aren’t enough companies thinking about the mobile marketing in a practical enough sense. If we can learn anything from the mobile marketing that has been going on in places like Japan, it’s that mobile marketing doesn’t have to be a channel solely for reaching people “out there” – wherever that is. Why can’t we market through mobile channels to the customers right in our local community, or right in our stores for that matter? StoreXperience aims to change this with a pilot program for their interactive mobile e-tail platform called Easy Shopping.

Easy Shopping could be the platform that brings the future of mobile marketing into the present. Allowing consumers to quickly and easily find product information, customer reviews and even on the spot discounts and purchase incentives – all from their cell phone and while they’re already in your store.

What if they aren’t already in the store you ask? What if they’re exposed to a product through an advertisement out on the street, in a store window, in a magazine or at a bus stop? In addition to the same useful information available to the in-store customer, a user searching for information on a specific product can also compare retailers by price and location, relative to where they are right at that moment.

I won’t go into too much detail as to how it all works – that could be an entire post in itself, and maybe it should be – but take a look at the company’s scenarios and I think you’ll agree that Easy Shopping is an innovative mobile marketing opportunity that truly improves the customer experience. It makes me want to update my cell phone.

Google & the 700MHz Auction
Well I couldn’t get through a mobile update this month without mentioning the 700MHz auction – you know, the spectrum that will become available to mobile networks as television moves over to digital signals in 2009. Leading up to this auction most of the talk, and all of the speculation, was centered on Google making a move to enter this space – after all, the search engine pledged to bid a minimum of $4.6 Billion for a portion of this spectrum almost a year before the auction.

Well, whether the auction got too rich for their blood (blocks selling for between $6 & $9 Billion each), or they never really had an interest in entering this space at all, Google didn’t come away with any of the spectrum. That’s not to say they didn’t get exactly what they wanted though. The FCC embraced Google’s idea to open this spectrum to third party devices ensuring that the Google backed Android platform will have a home when it’s released even if none of the major carriers decide to offer it. From the very start Google has made no secret that this was one of their main objectives. I tend to think they have to be pretty happy about accomplishing this – and without spending billions of dollars in the process.

So I know I’ve skipped some mobile marketing items this month – I always do – please feel free to comment if I left out any of your favorite mobile moments.

Update: This was our most popular blog post for the week of March 24th. Listen to the author discuss this topic on the StraightUpSearch Podcast.

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Mar
26th

Safari 3.1 – A New Player to the Windows Browser Mix

Posted by Steve on March 26, 2008 at 11:21 am

A new contender may be emerging into the Windows web browser arena. After making a number of much-needed updates to Safari 3.0 beta, Apple has begun pushing users to install Safari 3.1 for Windows. This push has been welcoming for some, but somewhat of an annoyance for others.

apple safari logoAs with a lot of the pushback that is sparked when companies try to force updates on users, as was the case with Facebook Beacon, Apple’s push of Safari 3.1 has been in the form of a default opt-in update. For those running iTunes, Apple has begun prompting users to install Safari 3.1 for Windows as part of their Software Update, even though it is not applicable to improving the functionality or security of iTunes itself.

While many people are disgruntled by the tactic employed by Apple to induce involuntary download, there are others who can’t wait to test their new browser.

Apple has made a number of improvements to Safari, which include standards compliance enhancements, increased speed, and a more efficient use of memory. And after initial tests, a number of users are claiming that Safari 3.1 will rival Internet Explorer and Firefox, and that certain features of Apple’s new browser surpass those of browsers put out by Microsoft and Mozilla.

According to W3Schools statistics, just 2% of users browsed the Web using Safari last month. Internet Explorer still maintains the bulk of usage at over 50%, and Firefox has now captured over 36% of the overall browser usage market share. We can expect to see Safari’s market share increase a bit in the months to come, but only time will tell whether or not Apple will differentiate its browser enough to break the current browsing habits of a significant number of users.

For webmasters, this could soon mean site compatibility testing in yet another browser.

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